NEW: National Grid Warns Customers About New Bill Payment Scam
Wednesday, October 17, 2012
National Grid is warning customers about a utility bill payment scam affecting unsuspecting customers in its New England service area.
National Grid does not ask customers to directly pay for faulty equipment and is not conducting a Green Dot MoneyPak program.
MoneyPak cards allow consumers to add a dollar value to the card, which can be used for anything from adding money a to PayPal account to paying utility bills. Each MoneyPak card comes with a scratch-off 14-digit serial number which should never be given to anyone unless the consumer is 100 percent certain they know exactly who they are dealing with and the transaction is legitimate.
Customers who have been solicited should immediately notify local law enforcement officials to investigate. National Grid customers should call the company if they believe they have been contacted under fraudulent circumstances or if they believe they have been victims of the scam. Electric customers in New England and natural gas customers in Rhode Island should call 800-322-3223. Natural gas customers in Massachusetts should call 1-800-732-3400.