NEW: HealthSource RI Reports 4,642 Processed Applications to Date

Monday, November 04, 2013

GoLocalProv News Team

Rhode Island's health benefits exchange, Health Source RI, has reported that during its fifth week of operation, 880 applications were completed and processed -- and 4,642 have in been completed and processed since open enrollment began on October 1.

Week of October 27 through November 2

HealthSource RI released certain metrics from its fifth week of operation, as follows:

Contact Center calls: 3,508
Contact Center walk-ins: 558
Unique Website visits: 11,825
Total Website visits: 13,778
Accounts Created: 1,922
Completed and Processed Applications: 880

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Since open enrollment began on October 1, HealthSource RI reported the following:

Contact Center calls: 18,977
Contact Center walk-ins: 1,798
Unique Website visits: 101,135
Total Website visits: 119,352
Accounts Created: 11,609
Completed and Processed Applications: 4,642

Terms, Reporting

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According to HealthSource RI, an “account created” is defined as an individual who has created a username and password, and a “completed and processed application” is defined as an individual who has supplied all of the necessary information, had that information verified, and has selected a plan, and that payment was either made or is pending. Coverage for all plans begins on January 1, 2014.

HealthSource RI has said that it reports volume totals for Contact Center calls and walk-ins, as well as Website visits, accounts created, and completed and processed applications, for the prior week on a weekly basis, and that monthly enrollment data reporting is expected to begin during the second week in November.

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