National Grid Shuts Off Natural Gas to 7,100: State of Emergency Declared, 1,000 Workers Deployed

Tuesday, January 22, 2019


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Governor Gina Raimondo

“National Grid has suspended service to roughly 7,100 natural gas customers on Aquidneck Island - including 6,800 in Newport - while the company works to address an issue from its supplier that caused "low-pressure outages across Newport and Middletown,” announced the City of Newport on Monday evening.

By 10:45 p.m., Governor Gina Raimondo had issued a State of Emergency for residents impacted.

With temperatures at 8 degrees overnight, the gas shutoff if likely to wreak havoc to the plumbing in people's homes.

1,000 Workers Deployed

National Grid will be deploying roughly 1,000 crew members to bring the system back online claims the company and residents are cautioned that this is expected to be a multi-day event.

Service technicians will be required to visit every customer meter to suspend service. Those technicians will return to re-establish service once the system has been safely and reliably restored.

National Grid Tweeted at about 11 p.m., "We are working around-the-clock to safely restore service on Aquidneck Island. A warming center is open at Gaudet School at 230 Turner Rd in Middletown for those affected. We will also reimburse room costs if you desire lodging. Call 1-800-640-1595 if you have lost service."

“Newporters are urged to reach out and check in on friends and family & to seek shelter at an area hotel, the Gaudet Middle School, or the Ryan Center in Kingston,” said the announcement.

"The need to suspend service stems from a low gas pressure situation on Aquidneck Island. The Company first became aware of the situation at 11 a.m. [on Monday]. The loss of pressure initially resulted in approximately 360 customers without service in Middletown.

Anyone in need of transportation to the shelter may reach out to the Newport Police Department at 401 847-1306 to arrange a ride."

Additionally, please remember:

- If you smell Natural Gas, leave your building immediately and call 9-1-1.

- Do not close gas valves on appliances or meters.

- Drip faucets in home if without heat.

- Keep warm by visiting friends and family, or visiting the Gaudet Middle School Shelter, at 1113 Aquidneck Avenue Middletown.

The following Rhode Island Emergency Management Code Red notice is intended for all National Grid natural gas customers in the City of Newport.

If you lose gas service, please call National Grid at 1 800-322-3223


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