NEW: Citizens Bank Says Debit Cards Declined Due to “Technical Issue”
GoLocalProv News Team
NEW: Citizens Bank Says Debit Cards Declined Due to “Technical Issue”
Citizens Bank says that a technical issue - not a cyberattack - impacted some banking customers’ debit cards, causing them to be declined on Wednesday.
GET THE LATEST BREAKING NEWS HERE -- SIGN UP FOR GOLOCAL FREE DAILY EBLASTThere were numerous reports of Citizens checking account debit cards being declined at restaurants and for online ordering.
“We are aware that some customers experienced declined debit card transactions for a short period of time yesterday due to a technical issue. It has been resolved and we apologize for the inconvenience it may have caused,” Rory Sheehan, Citizens’ Head of Enterprise Communications, told GoLocal on Thursday.
When asked if it was a cyberattack, Sheehan said, “No, it was due to a technical issue.”
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Citizens was recently in the news in Rhode Island - and nationally - as the target of protests.
As GoLocal reported in June, “Citizens Bank Targeted in Rhode Island Over ICE - Protests Taking Place Across State This Weekend:”
A group is calling on protesters to take action against Citizens Bank this weekend, for what they say has been Citizens’ involvement in “helping for-profit prison companies get the cash they need to lock more people away in ICE detention.