UPDATED: Rhode Island Energy Outage Map Has Stabilized

UPDATED: Rhode Island Energy Outage Map Has Stabilized

The Rhode Island Energy map for tracking and reporting customers’ power outages is running normally.

 

UPDATED: 

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Earlier this morning, we experienced a system issue that impacted our online outage map. The outage map is currently functioning as expected. All other internal systems are operating normally — we know where outages are, and our crews are ready to respond as soon as it is safe to do so. 

 

 

The technology had been struggling all morning. As of 9:00 AM, 39,362 customers have lost power.

 

The map allows customers to track their outages and see when repairs are expected. The company had warned on Saturday that the state would be hit hard by this weekend's blizzard.

 

“We’re currently experiencing a system issue affecting our online outage map. While we work to restore it, please report outages to our contact center at 1‑855‑743‑1101. All other internal systems are operating normally — we know where outages are, and our crews are ready to respond as soon as it is safe to do so,” said Michael Dalo, Manager of External Communications for Rhode Island Energy.

 

“While we work to restore the outage map, customers can report outages and check for outage updates by reaching out to our contact center at 1‑855‑743‑1101. All other internal systems are operating normally — we know where outages are, and our crews are ready to respond as soon as it is safe to do so,” said Dalo.

 

SEE THE MAP HERE