NEW: BOA, Cox Among Most Hated Companies In America
Monday, July 11, 2011
You might despise them, but chances are, you can’t live without them. Business Insider’s list of the 19 most hated companies in America includes cable providers, social networking sites, banks and virtually every major airline, many of which Rhode Islanders would be hard-pressed to avoid.
Bank of America (19), Cox Communications (17), AT&T Mobility (14) and Facebook (10) are among the major companies that could be infuriating the most Ocean State residents, according to the list. Also included are three major airlines that fly out of T.F. Green in Warwick.
Business Insider’s breakdown of Bank of America is especially scathing.
GET THE LATEST BREAKING NEWS HERE -- SIGN UP FOR GOLOCAL FREE DAILY EBLAST“Customers complain of excessive fees for overdraft and other services and are pursuing lawsuits over illegal charges,” the report says. “The bank is America's largest mortgage servicer and the slowest to respond to clients, according to Treasury reports. In recent years it has blundered through countless foreclosure horror stories. Meanwhile, as with other large banks, BoA offers dismal rates for savings.”
On the bright side for Rhode Islanders that haven’t yet made the switch to Verizon FIOS, Cox actually fares better than the majority of other cable providers. Charter Communications, Comcast and Time Warner all rank inside the top five most hated companies.
Checking in at No. 1 on the list is a company with no Rhode Island ties. Pepco, the Rhode Island version of National Grid, “experienced 70 percent more outages than customers of other big city utilities that took part in one 2009 survey, and the lights stayed out more than twice as long,” according to Business Insider.
