RI Business Blasts $600K in Medicaid Cuts as Hurting “Most Vulnerable”

Wednesday, April 08, 2015

 

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A Rhode Island business is raising questions about recent changes in Medicaid reimbursement rates affecting the state's children and elderly, as the "Reinventing Medicaid" working group appointed by Governor Gina Raimondo is currently identifying ways to save an addition $88 million in Medicaid cuts.

Sean Delong, a logistics manager for Sensational Child, a North Kingstown business that provides family services, including diapers to children - and adults -- in need who are covered by Medicaid, spoke to the impact that recent cuts in reimbursement rates have on his business and clients. 

"They think they're saving $600,000 in state dollars in savings, but at what cost?" asked Delong.  "The state was willing shell out millions [of dollars] for 38 Studios. My small business is one of the largest suppliers of incontinence products in the state, we deliver to over 700 people monthly, and if the cuts go through that they have proposed, it's going to be an enormous negative impact on everyone that we and other providers get supplies for."

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Delong noted he was only recently made aware that Medicaid has lowered the reimbursement rates on diapers based on changes made last year, which his company purchases and delivers to Medicaid-covered patients, by 20% to 50%, depending on the product. Delong said he was only notified in March of the changes by someone in the industry, and had to call the state's Medicaid office to verify. 

 "It's as if they tried to quietly sweep the cuts under the rug, and of course attack the most vulnerable population in the state," said Long. "We've been reimbursed for a fixed amount for each product.  Per diaper, Rhode Island's [Medicaid reimbursement] is a little higher than other states. Because of our low overhead, we've been able provide a high quality product product.  But I've heard stories about lesser quality products, about homes having to double up diapers.  It's not just embarrassing, it's inhumane."

New Changes Defended -- and Challenged

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Delong noted that the changes were put into motion before Governor Raimondo indicated she would be addressing Medicaid cuts, but he spoke out in anticipation of further conversations surrounding Medicaid. 

"What we're hoping for is that they realize there are areas we realize need to be addressed, we know our Medicaid budget is fairly high, but cuts of this nature will have such a tremendous impact on the quality of product," said Delong. "As far as our business goes, it will be difficult to keep the doors open in general now with this."  Delong noted that in the office besides himself, there were two additional office works as well as the director, and the business employed 22 special needs adults for operations.  

Michael Raia, Communications Director for the Rhode Island Office of Health and Human Services, said that the existing reimbursement rates were why the changes were put into effect last year. 

"We are constantly looking at our reimbursement rates and make changes to ensure we're providing the best value for the taxpayer and best service for our beneficiaries. It's an ongoing process. Bringing Rhode Island's reimbursement rate for these diapers and similar supplies in line with our neighboring states will save Rhode Island $600,000 this year," said Raia. 

"We're confident that providers can continue to provide Rhode Island families with a quality product at a cost to state taxpayers that is consistent with what our neighbors in Massachusetts and Connecticut reimburse," said Raia. "Before the proposed amendment, Rhode Island's reimbursement rate for these supplies was between two and three times the national average."

Delong countered the state's assessment of the projected cost savings, however. 

"In black and white, saving $600,000 in taxpayer dollars looks good, but they're not considering the other costs.  People will be using more products, skin rashes and bacterial infections, which will equal more medication and hospital visits, said Long.  "Not to mention the pure lack of humanity that a lousy product will mean for the consumers and the people caring for them.  It's one thing changing a baby's diaper, image someone from the age of 10-50 that is wearing a product that doesn't work, it's completely inhumane."

Provider Perspective

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Mary Burdick, a staff member at a group home on Tower Street in Westerly that uses the services of Sensational Child, said that the cuts could be devastating for members of the home. 

"Our residents can't afford to buy all the diapers they need on their own, to go out and pay for them themselves -- so they rely on Medicaid for this, said Burdick. "We can't pick and choose products now. The lesser quality ones are less absorbent, and there will be that much more embarrassment if there are accidents, to their dignity and reputation."

"Currently, we have six residents, and only 4 use those products, but down the road, their situations could change," said Burdick. "What I do now, I call [Sensational Child] and say who needs the products and here's their insurance, and so far, [Medicaid's] covered anything.  I don't know what they would do now.   It's not fair, and it's not right.  The state is always making cuts to services for the most in need."

Raia noted that an upcoming meeting on April 24 would consider the amended changes. 

"The April 24 meeting is a hearing facilitated by EOHHS. It's not a legislative hearing. Rhode Island law requires EOHHS to grant an oral hearing on a proposed Rhode Island Medicaid State Plan amendment if 25 people, an agency or an association with at least 25 members requests a hearing," said Raia. "We have posted a public notice and will provide an opportunity for anyone who is interested to provide testimony."

Long said he plans on contesting the cuts.  

"We could have just folded [our business] and accepted the cuts and just sent out lousy products to all of these homes, but as someone who has worked in the field for so many years, I just can't sit back and let this happen without some kind of fight," said Long. "Someone needs to stand up for these guys."

 

Related Slideshow: Health Data Security Breaches Reported in RI Since 2010

The following are health data breach reports from Rhode Island as listed on the Department of Health and Human Services Office of Civil Rights website

As required by section 13402(e)(4) of the HITECH Act, the Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals. These breaches are now posted in a new, more accessible format that allows users to search and sort the posted breaches. Additionally, this new format includes brief summaries of the breach cases that OCR has investigated and closed, as well as the names of private practice providers who have reported breaches of unsecured protected health information to the Secretary.

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#7

Blue Cross Blue Shield of Rhode Island (RI)

Individuals Affected: 528

Breach Submission Date: 2/16/10

Type of Breach: Other

Location of Breached Information: Paper/Films 

Notes:

On January 5, 2010, BCBSRI was notified that a 16 page report pertaining to Brown University's health plan was impermissibly disclosed to two other BCBSRI agents. The reports contained the PHI of approximately 528 individuals. The PHI involved: first and last names, dates of service, cost of medical care provided, and member identification numbers. Following the breach, BCBSRI recovered the reports, received written assurances that any electronic copies of the reports were deleted, notified affected individuals of the breach, implemented new procedure for all outgoing correspondence, and is in the process of auditing all affected member's claim history to ensure no fraud.

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#6

Landmark Medical Center (RI)

Individuals Affected: 683

Breach Submission Date: 11/30/12

Type of Breach: Theft

Location of Breached Information: Laptop

Notes: N/A

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#5

CVS Caremark (RI)

Individuals Affected: 955

Breach Submission Date: 10/26/12

Type of Breach: Theft

Location of Breached Information: Paper/Films

Notes:

"This involved the theft of a pharmacy log book from one of our stores in Columbia, South Carolina back in October 2012.  We submitted a report to the OCR in compliance with their reporting requirements. The information in the log book stolen from our Columbia, SC store did not contain any medication, credit card, debit card or bank account information," said CVS Director of Public Relations Mike DeAngelis. "At the time, we sent a notice to patients in Columbia whose information was contained in the log book about the theft. There were no fines associated with this theft. CVS has since moved to an electronic verification system in our pharmacies and we no longer use a paper log book."

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#4

The Kent Center (RI)

Individuals Affected: 1361

Breach Submission Date: 9/10/10

Type of Breach: Theft

Location of Breached Information: Paper/Films

Notes:

The Kent Center in Rhode Island reported that paper records of 1,361 patients were stolen in July. In a notification linked from the homepage of their web site, they write, in part:

On July 13, 2010, a briefcase was stolen from the car of one of our clinicians. Documents in the briefcase included client names, dates of birth, and for some clients involved in the court system, limited clinical information. This did not affect all of the clients we have ever treated and the individuals it did affect have been sent written notifications. We learned about this incident the same day and it has been reported to the Providence Police Department. The briefcase resembled a laptop carrying case and we have no reason to believe the documents in the briefcase were the target of the theft. Other items in the car were stolen and the police informed our employee that there were several car break-ins on the same night in the area.

No financial information, such as social security numbers, addresses, insurance information, guarantor information, credit or debit card information or bank account numbers were included in the documents contained in the briefcase.

Source: PHIPrivacy.net

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#3

Rite-Aid (RI)

Individuals Affected: 2082

Breach Submission Date: 3/29/13

Type of Breach: Other

Location of Breached Information: Paper/Film

Notes:

On Feb. 8, 2013, Rite Aid Store No. 10217 located at 236 County Rd. in Barrington, RI, determined that a few boxes containing prescription records were found to be missing during a review of the stores’ records. An exhaustive search of the store was conducted and an investigation was completed to determine what happened to the records, but despite our efforts, the boxes could not be found. 

It is important to note that the hard copy prescriptions missing from Rite Aid Store No. 10217 do not contain any credit card numbers or social security numbers. There is no evidence to support that any customer information has been misused. As a precaution, the company has engaged the world’s leading risk consulting company Kroll Inc., to alert impacted customers via a letter of notification and share with them the proactive measures it has taken to guard against identity theft. Customers who did not receive a notification letter were likely not affected. No files from any other Rite Aid store were involved.

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#2

Blue Cross Blue Shield of Rhode Island (RI)

Individuals Affected: 12,000

Breach Submission Date: 4/21/10

Type of Breach: Theft

Location of Breached Information: Paper/Films

Notes:

A covered entity (CE) donated a file cabinet containing the protected health information (PHI) of 12,000 individuals before cleaning it out. The PHI included member's names, addresses, telephone numbers, social security numbers, and Medicare identification numbers. The covered entity (CE) provided breach notification to HHS, the affected individuals, and media, and offered all affected individuals free credit monitoring for a period of one year. Following the breach, the CE sanctioned the employees involved in the incident and held a mandatory training regarding the HIPAA Privacy and Security Rule for all departments involved in the breach. The CE also revised the policy for office moves. OCR obtained assurances that the CE implemented the corrective action listed above.

 

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#1

Woman and Infants Hospital of Rhode Island (RI)

Individuals Affected: 14,004

Breach Submission Date: 11/5/12

Type of Breach: Loss

Location of Breached Information: Other

Notes:

Women & Infants Hospital announced that on September 13, 2012, the hospital discovered that unencrypted backup tapes containing ultrasound images from two of its ambulatory sites located at 79 Plain Street in Providence, RI and 67 Brigham Street in New Bedford, MA were missing.  The hospital immediately began an investigation and conducted a thorough search of its facilities but has been unable to locate the backup tapes.

The backup tapes contained ultrasound studies dating from 1993 to 1997 in Providence and from 2002 to 2007 in New Bedford and included patient names, dates of birth, dates of exam, physicians’ names, patient ultrasound images, and, in some instances, Social Security numbers.  

 
 

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