Welcome! Login | Register
 

FM Global Pledges $1 million to URI’s Proposed Engineering Facility—FM Global has pledged $1 million to support…

Brian Bishop: A Turning Point in RI: Will Voters Approve a Constitutional Convention?—It is OSTPA’s contention that the decision to…

Mark McKenney: Providence Community Library is Too Important To Underfund—This summer, Providence Community Library celebrated its fifth…

RI’s Potenza Named Italian Master Chef—Local Chef Walter Potenza was recently named one…

Providence Symposium to Present “Not Always Easy: Building the New Urban Experience”—The Providence Preservation Society’s yearlong speaker series will…

7 Reasons To Be Excited About The Celtics Season—Celtics season tips off tonight

Elorza Unveils Economic Plan—Democratic candidate for Mayor Jorge Elorza has unveiled…

URI Rams Men’s Soccer Back in National Rankings—Rhody Rams Mens Soccer back in National Rankings

It’s All About Education: What if College Isn’t Necessary—What if College Isn't Necessary?

The Scoop: Profughi Questions Brown Poll, Hodgson Releases NRA Survey, and More—Welcome back to The Scoop, the 4 p.m.…

 
 

Nursing Team at Women and Infants Honored in Modern Healthcare

Saturday, January 08, 2011

 

A team of nurses at Women & Infants Hospital of Rhode Island has received an Honorable Mention Spirit of Excellence Award for Team, as announced in Modern Healthcare. The award was presented for the implementation of Careline, a program created and implemented by the nursing team on the Mother/Baby Units to recognize employees who go above and beyond in delivering care and supporting patients.
 
Careline was implemented in February 2010.  In the first eight months, the Careline received phone messages and emails from staff members, patients and family members thanking 71 different nurses and nursing assistants for their work.
 
“Recognizing employee excellence is a top priority at Women & Infants Hospital. But when that recognition comes directly from patients and families, it is all the more special,” said Constance A. Howes, president and chief executive officer.  “This direct feedback gives our staff greater awareness of exactly how their actions affect their patients.  It boosts morale, promotes teamwork, and is definitely a factor in patient satisfaction.”
 
The Spirit of Excellence awards program, co-sponsored by Sodexo Health Care Services, spotlights creative and innovative programs that support organizational excellence, patient satisfaction, customer service, employee satisfaction, commitment, and community participation.

 

Enjoy this post? Share it with others.