Saul Kaplan: Preach to the Choir
Tuesday, October 07, 2014
I used to believe that proselytizing worked to catalyze transformational change by convincing people who didn’t know they had to change that they needed and wanted to change. Over a thirty-year career spanning industry, consulting, and government I believed in and implemented a proselytizing model to enable change. For years I believed that if I just yakked long and loud enough, if I just put together and presented one more smart consulting deck, and if I adopted what I call my ‘Jewish Aunt” approach to management by nudging I would ultimately wear you down and you would change. It didn’t work. If people don’t want to change they don’t. Sure, there was the occasional convert and a solid track record of enabling incremental change to the way things work today. However, my goal has always been and remains transformational change. No matter how hard I tried, no matter how smart and eloquent I deluded myself into thinking I was, people who didn’t want to change, didn’t change. The 21st century screams for transformation not tweaks. We need a new theory of change worthy of the 21st century.
I have completely changed my approach and theory of change. Ten years ago I founded the Business Innovation Factory (BIF) to put this new theory to work in the real world enabling leaders to design and test new transformational business models in education, health care, and government. Now, instead of proselytizing I believe in a catalyst model of change. Don’t waste time trying to convert those that don’t want to change, find people who want to change and preach to the choir. You will make more progress that way. Allow your choir to grow organically. Trust the choir to create the playlist. Inspire everyone in the choir to be a songwriter. Celebrate and welcome diversity in your choir. The more diversity the better because the gold and best value-creating ideas are in the grey areas between our silos, sectors, and disciplines. The most effective choirs for change welcome voices from every range, weight, and timbre.
Leadership and mobilizing transformational change in the 21st century is about being a catalyst. It’s about getting a reaction started and then getting out of the way.
I remember back in high school and college chemistry learning about catalysts, the reagents used to get chemical reactions started. We need more human catalysts to help us get the transformation we all know we need started. Catalysts know the reaction isn’t about them. They know they’re starting something bigger than themselves. The social system transformation we need is bigger than any one of us. Catalysts have an important role to play but know social change will only happen by getting the choir started and getting out of the way to let the choir’s siren songs work their magic. I also remember from science class that the catalyst doesn’t get used up in the reaction surviving to catalyze another day!
A catalyst model of change is about creating the conditions so people who want to change can connect with others like them to create purposeful choirs. Leadership is no longer about command and control or about moving human capital around the organizational chessboard. Leadership is about inspiring random collisions and connections in purposeful ways to solve real world problems. It’s about creating the conditions to catalyze engaged choirs both within and outside of the organization. A catalyst model of change isn’t about pushing ideas down trying to convert the uninterested masses it’s about pulling ideas up to find their choir. We need to catalyze self-organized choirs around the world enabled to explore and test transformational ideas and approaches at a scale equal to the scope of the social challenges we face. Go ahead and preach to the choir.
Related Slideshow: RI Business Rankings in US
See how Rhode Island stacked up.
Rhode Island has 2015's eighth highest insurance premium penalties for high risk drivers, according to a WalletHub report.
Rhode Island ranks fifth overall in the category of speeding over 20 mph annual premium increase at $482. While ranking third overall in the category of 2 accidents annual premium increase at $2,721.
Rhode Island ranks ninth overall under the reckless driving annual premium increase at $749.
Rhode Island has been ranked as the 8th most eco-friendly state in the country, according to a recent study by WalletHub.
Rhode Island ranks third in environmental quality and 16th in Eco-Friendly Behaviors Ran landing them in 8th overall.
RI is behind Washington and New Hampshire who are in the six and seven spots respectively, and in front of Connecticut and Hawaii who come in at the nine and ten spot.
Rhode Island is 2015's 4th Worst State to be a taxpayer, according to a recent WalletHub report.
Rhode Island ranks 48th of 51 with an average state and local tax price of $7,159 which is good for a 27% difference from the national average.
The states that are directly behind Rhode Island are Wisconsin at $7,159, Nebraska at $7,298 and Illinois at $7,719 for a 37% difference from the national average.
Rhode Island has the highest vehicle property taxes in the country, paying an average of $1,133 according to a report from WalletHub.
Virginia and Kansas are the two states just ahead of Rhode Island in the 49 and 50 spots, paying $962 and $905 respectively.
RI also ranks 42nd in average real estate tax, paying an average of $2,779, according to the WalletHub report.
WalletHub has ranked Rhode Island as the 7th worst state to be rich in in a recent in depth analysis of 2015's Best States to be Rich or Poor From a Tax Perspective.
On a scale with 1 being the best, and 25 being average, Rhode Island ranks 37th in low income earners, 42 in middle income earners and 45th in high income earners.
To see the full report, click here.
Providence-metro ranks at the bottom for job creation in 2014
Rhode Island has been ranked amongst the worst in job creation, according to a recent survey done by Gallup.
Gallup gives the Prov-metro area an index score of 23, the lowest score is the New York- New Jersey area with 20.
Salt Lake City, Utah and Austin-round Rock, Texas rank the highest with a score of 37.
The 2014 state rankings by Forbes has just been released and Rhode Island moved up two spots from #48 in 2013 to #46 in 2014.
What does Forbes say about RI's business environment"
After Michigan and Illinois, Rhode Island has experienced the third worst net migration out of its state in the country over the past five years. With a recent unemployment rate of 7.6%—lower than only Georgia and Mississippi—residents are leaving the state in search of jobs. Rhode Island has been stuck in the bottom five overall for six straight years. One plus: labor costs are 5% below the national average, which stands out in the expensive Northeast.
Findings from The State Business Tax Climate Index were released this morning by Tax Foundation which found Rhode Island to have the 45th best tax climate for businesses for 2015. The state's rank has not changed since last year after The Index analyzed 100 different tax variables in multiple categories.
Providence is the second worst city in America for small business, according to a new survey conducted by Thumbtack.com and the Kauffman Foundation.
More than 12,000 small businesses in 82 cities across the country participate in the survey. Providence received an overall "F" grade for small business friendliness.
Small Business Friendliness Grade: F
The Economist grades states on an A+ to F grading scale for its small business climate. Rhode Island is one of just 6 states to earn an "F" grade.
Overbearing bureaucracy and excessive licensing is stifling small business in America.
Forbes ranks each state in business costs, economic climate, and growth prospects. RI is third worst in 2013.
The most damning in the commentary:
After Michigan, Rhode Island has experienced the second worst net migration in the country over the past five years.
ChiefExecutive.net ranks each state in taxations and regulations, workforce quality, and living environment.
The most damning in the commentary:
Sky-high unemployment rate bespeaks continuing terrible business climate.
#46 Tax Foundation
Tax Foundation ranks each state in corporate tax rank, sales tax rank, and unemployment insurance tax rank.
Rhode Island and the other states in the bottom ten suffer from the same afflictions: complex, non-neutral taxes with comparatively high rates.
ALEC ranks each state in economic performance and outlook.
Although Rhode Island ranked low in economic performance, a forward-looking forecast is based on the state’s standing in 15 important state policy variables. Some of these variables include top marginal personal income tax rate and sales tax burden.
#47 Free Enterprise
Free Enterprise ranks each state in performance, exports, innovation + entrepreneurship, business climate, talent pipeline, infrastructure.
Rhode Island has continued to feel the direct impact and ripples from the recent recession—it ranks 47th overall in economic performance. However, positive rankings of 15th in talent pipeline and 16th in innovation and entrepreneurship suggest the existence of a foundation on which to build the future.
The Pew Charitable Trusts
#40 The Pew Charitable Trusts
The Pew Charitable Trusts ranks each state in job growth and job creation.
Rhode Island added 6,223 jobs in 2014.
10th Worst in Gallup's Annual Ranking of State Job Markets 2014
Rhode Island has been ranked 10th worst for job creation in Gallup's annual ranking of state job markets in 2014 with a job creation index number of 21
Rhode Island is one of two (Connecticut) states to rank in the bottom ten each year since 2008.
The 2014 State level findings have were drawn from 201,254 interviews with employed adults across the nation.
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