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NEW: T.F. Green Airport Announces Enhancements to Customer Service

Monday, March 31, 2014


The Rhode Island Airport Corporation (RIAC) has added a number of new services and enhancements at T.F. Green Airport and the InterLink as part of its ongoing focus on customer experience.

“We know travel can be a stressful experience- from the planning to the packing, to navigating through security, to your flight and finally arriving at your destination,” said Kelly Fredericks, President & CEO, Rhode Island Airport Corporation. “At Green Airport, our focus is on the customer experience. We strive to make the journey to your destination as seamless as possible with convenient on-airport parking, MBTA train connections, a streamlined checkpoint and an easy to navigate terminal.”

International connections

Beginning September 16, 2014, T.F. Green Airport travelers looking to make international connections will be able to book their connections to places such as Aruba, Cancun, Montego Bay, Nassau and Punta Cana on www.Southwest.com. At this time, Southwest Airlines flight schedules are now open for booking through the end of October.

Currency exchange

Travelex Currency Exchange is now open on the 2nd floor of the airport, pre-security, near the US Airways ticket counter. Services offered include travel insurance, prepaid phone cards and prepaid debit cards in a range of currencies. Hours of operation are from 5:00am to 6:00pm.

Free parking

In conjunction with the RI Department of Transportation, the Airport has extended the “Try Transit, Beat Traffic” promotion. Daily commuter rail riders can park for free (daily parking only; overnight parking excluded) in the InterLink parking garage through June 30.

TSA PreCheck

Also new to the airport, TSA PreCheck allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs who are flying on participating airlines, to receive expedited screening benefits. Eligible participants use dedicated screening lanes for screening benefits which include leaving on shoes, light outerwear and belts, as well as leaving laptops and 3-1-1 compliant liquids in carry-on bags. Travelers interested in enrolling in this program, can now do so by completing an application.

America's Most Accessible Location

In 2012 and again in 2013, T.F. Green Airport was named one of America’s Best Airport’s by Travel + Leisure readers, ranking 1st for its accessible location and 2nd for its smooth check-in process. In recent months, the Airport launched a new ad campaign aimed at reminding travelers that Green “Keeps You Moving.” With the traffic in and around Boston, coupled with the recent construction in the Callahan tunnel, the airport is a good alternative airport to consider.


For those looking for a connection to or from the Boston area, the Airport’s InterLink with its 20 daily (weekday) commuter trains convenient option. Since on-train MBTA service payment is only accepted in the form of cash or a monthly commuter rail pass, a new, a Washington Trust branded ATM has been installed at the InterLink. And Warwick-based coffee truck Presto Strange O is also now servicing the commuter rail stop at the airport between 6am and 8am for those looking for a quick coffee before or after their train ride.

Visit www.mbta.com for a complete service schedule.

Electric vehicle charging stations

Additional customer service enhancements include electric vehicle charging stations at the second level in Garage A and under the skywalk in short term lot D. Use of these charging stations is free with paid parking. And Delta Airlines new mobile device charging stations in the hold areas at Gates 11, 16, and 18 and a Budweiser Bowtie is now open near Gate 16 and serves up cold beer and modern American fare such as burgers, chili, chowder, salads, seafood and sandwiches.

“At Green Airport we want travelers to enjoy the journey in between. Coupling all of these enhancements – convenient parking, a hot cup of coffee, expedited screening with TSA PreCheck, and a place to plug in and recharge, all make for a more enjoyable travel experience,” Fredericks concluded.


Related Slideshow: Most Dangerous Intersections in Rhode Island

Using the most recent available data, GoLocalProv has compiled a list of the Most Dangerous Intersections in New England.

See the methodology here

Since different states chose different time spans in which to accumulate their data (3-10 years), GoLocal standardized the tallies to a 3-year sum.

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Lincoln, RI

Interstate 295 + Exit 9 (RI 146)

Total Crashes: 160

Fatal Crashes: 1

Injury Crashes: 36

Crashes with Property Damage Only: 123

Photo: Flickr/Doug Kerr

Source: RIDOT

Prev Next


Warwick, RI

RI 37 + US 1 (Post Rd.)

Total Crashes: 293

Fatal Crashes: 0

Injury Crashes: 69

Crashes with Property Damage Only: 224

Photo: Flickr/eliduke

Source: RIDOT

Prev Next


North Smithfield, RI

RI 146 + Sayles Hill Rd.

Total Crashes: 193

Fatal Crashes: 1

Injury Crashes: 37

Crashes with Property Damage Only: 155

Source: RIDOT

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Warwick, RI

Interstate 95 + Exit 14 (RI 37)/Exit 15 (Jefferson Blvd.)

Total Crashes: 181

Fatal Crashes: 1

Injury Crashes: 50

Crashes with Property Damage Only: 130

Photo: Flickr/ER24 EMS (Pty) Ltd.

Source: RIDOT

Prev Next


Johnston, RI

Interstate 295 + Exit 6 (US 6/US 6A)

Total Crashes: 179

Fatal Crashes: 1

Injury Crashes: 54

Crashes with Property Damage Only: 124

Photo: Flickr/Doug Kerr

Source: RIDOT

Prev Next


Cranston, RI

RI 2 Reservoir Ave. + RI 12 (Park Ave.)

Total Crashes: 234

Fatal Crashes: 1

Injury Crashes: 47

Crashes with Property Damage Only: 186

Source: RIDOT

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Hopkinton, RI

RI 138 (Spring St.) + Wincheck Pond Rd. to Soap House Ln.

Total Crashes: 4

Fatal Crashes: 3

Injury Crashes: 0

Crashes with Property Damage Only: 1

Source: RIDOT

Prev Next


Charlestown, RI

US Post Rd. SB + Kings Factory Rd. to RI 216 (Ross Hill Rd.)

Total Crashes: 51

Fatal Crashes: 3

Injury Crashes: 8

Crashes with Property Damage Only: 40

Source: RIDOT

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Providence, RI

Interstate 95 + Exit 18 (Thurbers Ave.)

Total Crashes: 296

Fatal Crashes: 1

Injury Crashes: 79

Crashes with Property Damage Only: 216

Source: RIDOT

Prev Next


Pawtucket, RI

Interstate 95 + Exit 29 (US 1/Broadway/Cottage St.)

Total Crashes: 191

Fatal Crashes: 2

Injury Crashes: 55

Crashes with Property Damage Only: 134

Source: RIDOT


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It might also be noted that about 14 RIPTA express buses also go between TF Green and downtown Providence each way each weekday on the #14 Route, these buses also serve East Greenwich and North Kingstown, some also serve Newport. There are also plenty of local airport-Providence buses on the Elmwood Ave Route 20. It would help if RIPTA and the MBTA had a combined transit pass so travelers (and employees)could use whichever had a more convenient schedule.

Comment #1 by barry schiller on 2014 04 01

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