Fraudulent Gift Certificates Force Chapel Grille to Stop Taking Faial’s Cards
Tuesday, August 04, 2015
No good deed goes unpunished -- Chapel Grille restaurant in Cranston, after announcing it would honor any paper gift card from the closed Faial's Restaurant in full value up to $100 between July 27 and August 31, has announced it has had to stop taking them due to fraudulent claims.
Chapel Grille, which has no business relationship with the closed restaurant, began the Faial’s gift certificate exchange program after hearing reports that the Attorney General’s office had received at least 750 complaints for unredeemed certificates valued up to $45,000, as a gesture of good faith to Rhode Islanders.
Questionable Certificates
GET THE LATEST BREAKING NEWS HERE -- SIGN UP FOR GOLOCAL FREE DAILY EBLASTOn Monday, Chapel Grille announced that since starting the program two weeks ago, it had gotten $49,260 in Faial’s gift certificates -- and began noticing a pattern in recent days of suspicious attempts to exchange what looked to be fresh prints of certificates or blatant forgeries of certificates.
Chapel Grille welcomed the opportunity to serve guests through the exchange program and will continue to honor the hundreds of cards that already were exchanged through the original redemption date of August 31, 2015. Due to concerns about the validity of the Faial’s gift certificates, however, no more gift certificates from Faial’s will be exchanged for Chapel Grille gift cards as of today.
Customers who have questions or concerns about a Faial’s gift certificate should contact the Rhode Island Attorney General’s office, Consumer Protection Unit at 401-274-4400 or visit the AG’s office website.
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