“I’m Not Ready to Put Nail in Coffin of Retail,” Says UMass Lowell Business Expert During Crisis

Tuesday, May 12, 2020

 

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UMass Lowell's Latham. Photo: UML

Scott Latham at the Manning School of Business at UMass Lowell told GoLocal that he is not ready to “put the nail in the coffin” of retail, in a wide-ranging interview about the future of the industry. 

While 2019 saw record retail store closings and the 2020 coronavirus crisis has resulted in large retailers JCrew, Neiman Marcus, and now JCPenney headed towards bankruptcy, organizational turnaround expert Latham said he still sees a future for retail. 

Read More About Latham HERE

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“If anyone says they know [where retail is going], they’re kidding themselves — that includes me, but I can provide some guidance,” he said. 

“If you look at retail as a sector, the whole sector does about $4 trillion a year across the U.S. — and still the vast majority of that is still brick and mortar — about $3 - $3.3 trillion of that,” said Latham. “I would not write off retail just yet, because what’s happening with these bankruptcies, is you’re seeing an enormous amount of flow of capital. You have investors in J. Crew and Neiman Marcus and they’re trying to remove their capital out of these companies, [and they’re] not going to be able to — they’re probably getting pennies on the dollar right now.”

“And so what will ultimately happen going in Chapter 11, there will be a restructuring plan, and they’ll try and do it in a way that will throw these companies a lifeline,” he added. 

“So I’m a little different than other folks that look at retail. I’ve covered the retail sector in the dot.com recession, the Great Recession, and now the COVID recession. And in each of those, every time, it’s, ‘Uh-oh, death of retail, retail apocalypse — I’m not ready to put the final nail in the coffin yet,” said Latham. “Are there significant issues here?  Yes but again smart people are overseeing billions and billions of dollars in these companies, and some will make it.”

Behavioral Component in Focus

“During the last recession, my household got $1200 in stimulus and we bought a new washer and dryer — that stimulus was designed to do exactly what it did,” said Latham. “Now, you can give me $1200, I’m not sure I’m even leaving my home right now. The adverse effect of that if I take the $1200 and spend it on Amazon, it really hurts the small business and brick and mortar companies.”

“So when I open up our discussion about how no one knows how this is going to materialize, it’s the added complexities, and the health concerns. The health concerns are somewhat rational but like many of our relatives and friends that we care about, there’s going to be a behavioral aspect that’s going to be tough for folks to overcome,” he said. “How are you going to be able to go into the clothing store and try on clothes. How are you going to go to a jewelry store and try on jewelry — the behavioral component of this recession is going to make it very difficult for retailers to plan.”

“I think you’re going to see regional fits and starts — I think you’re going to see one region move forward and get to phase two, and then there’s going to be an outbreak and have to come back to phase one, and that’s going to make it worse.”

 
 

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